Terms of service

Welcome to AirToyz. By accessing our website, placing an order, or using our services, you agree to the following Terms of Service. Please read them carefully before making a purchase.

Store Information

AirToyz
107 Steppingstone Trail, Scarborough, ON M1X 2B1, Canada
Phone: (800) 461-2800
Email: support@airtoyz.space

Use of Our Website

By using this website, you agree to use it only for lawful purposes. You must not misuse the website, attempt to interfere with its operation, or use it in a way that may harm AirToyz, other customers, or third parties.

Product Information

We do our best to display accurate product names, descriptions, images, prices, and availability. However, slight differences in color, size, packaging, or appearance may occur due to screen settings, product updates, or supplier variations.

AirToyz reserves the right to update, modify, or discontinue products at any time without prior notice.

Orders and Payments

When you place an order, you agree that all information provided is accurate and complete. Orders are subject to confirmation, payment approval, and availability.

We reserve the right to cancel or refuse any order if fraud, pricing errors, inventory issues, or suspicious activity is detected.

Shipping

AirToyz offers free worldwide shipping. Estimated delivery time is 7–10 business days, depending on the destination, courier service, customs processing, and other external factors.

Delivery times are estimates and may vary during holidays, weather events, customs inspections, or peak shipping periods.

Returns and Refunds

Eligible items may be returned for free within 30 days of delivery, according to our Return and Refund Policy. Customers must contact us before sending a return.

Customer Responsibilities

Customers are responsible for providing correct shipping details, checking product suitability before use, and supervising children when using toys, inflatables, or water-related products.

AirToyz products should always be used according to reasonable safety precautions and under adult supervision where appropriate.

Limitation of Liability

AirToyz is not responsible for indirect, incidental, or consequential damages resulting from the use or misuse of our products or website. Our liability is limited to the amount paid for the purchased product, where permitted by applicable law.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page. Continued use of our website after changes are published means you accept the updated terms.