Shipping policy
Shipping Policy
At AirToyz, we aim to make delivery simple, affordable, and convenient for customers around the world.
Free Worldwide Shipping
We are pleased to offer free shipping to all destinations worldwide. No minimum purchase is required to receive free standard shipping.
Estimated Delivery Time
Our estimated delivery time is 7–10 business days after your order has been processed and shipped.
Please note that delivery times are estimates and may vary depending on your location, courier availability, customs clearance, public holidays, weather conditions, and peak shipping seasons.
Order Processing
Orders are usually processed within a reasonable timeframe after payment confirmation. Once your order has been shipped, you may receive tracking information if available.
Please make sure your shipping address is complete and accurate before placing your order. AirToyz is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
International Shipping
AirToyz ships worldwide. International orders may be subject to customs checks, import rules, or local delivery procedures depending on the destination country.
Any customs duties, import taxes, or local fees required by the destination country are the responsibility of the customer, unless otherwise stated at checkout.
Delayed Orders
While we work with reliable shipping partners, delays can sometimes happen due to circumstances outside our control. If your order has not arrived within the expected timeframe, please contact us at support@airtoyz.space and we will assist you with checking the delivery status.
Lost or Incorrect Deliveries
If your package appears to be lost or delivered to the wrong location, please contact us with your order number and shipping details. Our team will review the situation and help find the best available solution.